FAQ

Answers to general Tango questions can be found in the general tango tutorial.

Please also check the general tango how to.

How can I report an issue?

Bug reports are very valuable for the community.

Please open a new issue on the GitLab issues page.

How can I contribute to PyTango and the documentation?

Contribution are always welcome!

You can open pull requests on the GitLab PRs page.

I got a libbost_python error when I try to import tango module…

For instance:

>>> import tango
ImportError: libboost_python.so.1.53.0: cannot open shared object file: No such file or directory

You must check that you have the correct boost python installed on your computer. To see which boost python file PyTango needs, type:

$ ldd /usr/lib64/python2.7/site-packages/tango/_tango.so
    linux-vdso.so.1 =>  (0x00007ffea7562000)
    libtango.so.9 => /lib64/libtango.so.9 (0x00007fac04011000)
    libomniORB4.so.1 => /lib64/libomniORB4.so.1 (0x00007fac03c62000)
    libboost_python.so.1.53.0 => not found
    [...]

I have more questions, where can I ask?

The Tango forum is a good place to get some support. Meet us in the Python section.